Frequently Asked Questions

What is SavorWe?

SavorWe is the new way to enjoy delicious food in your home! Rather than getting lukewarm food delivered from a local restaurant, SavorWe sends one of our talented chefs to your home with the freshest ingredients ready to prepare you an amazing dinner.

Where is SavorWe Located?

SavorWe is headquartered in Chicago, Illinois. Currently, we are serving the Chicago area and surrounding suburbs, but stay tuned for expansion updates. Sign up for our email updates to get exclusive SavorWe deals and updates!

Can I customize the preset menus?

Our menus are crafted by our talented chefs based on dishes and flavors that complement one another. If there are dietary restrictions or allergies, you are able to notify the SavorWe team in the booking process so we can accommodate your needs.

Where can I book my experience?

You can book experiences on our app 24/7! Experiences take place on weekdays between 5PM – 10PM and Saturdays and Sundays between 12PM – 10PM.

How are chef’s picked and do they go through a background check?

Our chefs are hand-selected and go through a detailed interview process. We bring them in for an in-person interview where they prepare a dish for us to ensure they are top-notch! If they are selected to be a part of our elite team, they are required to pass a background check. 

Where do the chef’s get their groceries?

SavorWe chefs source and select the highest-quality ingredients from the top spots locally. 

How long is a SavorWe experience?

SavorWe experiences range from 1.5 hours to 3 hours. Our menus range in requirements and courses and every chef has their unique process which can lead to varying experience lengths.  

How many people can be part of my experience?

Currently, SavorWe experiences have a 2-person minimum and can be as large as you like! For larger party sizes, we recommend adding a server to help your chef execute at the highest level.

I have a small kitchen. Will that be a problem?

That is no problem at all! SavorWe experiences can be created in a kitchen of any size. A basic kitchen setup including a stove, sink, and oven is all you need for your SavorWe experience. You will be connected with your selected chef to discuss any specialty items or utensils needed for your experience and to answer any additional questions.

Can I learn how to cook?

Yes! When booking your SavorWe experience on the app, you can choose your experience type. During the booking process, you will be asked to choose whether you want your chef to prepare the menu for you or actively teach you the menu.  

How does the app work?

As a user, you will download the app through your phone’s app store or the link on our website and create an account with us. You can click your profile icon and fill out all the sections such as the utensils you have in your kitchen and any dietary restriction you have. From there you can browse different menu options based on the created menus created by chefs and dates of availability. Once you have selected a menu, you will enter the number of guests for your chosen experience and decide whether you want to learn culinary skills for your decided menu or have it prepared for you while you are gathered around the table with friends and family. You will then set up payment through the app, once booking is complete, you will be connected with your chef to finalize details or ask any questions. The chef will come prepared to set up in your kitchen with all the ingredients. Finally, sit back, relax, and invite your friends over for an unforgettable experience that you will truly savor forever!

How do I pay for my SavorWe Experience?

All payments are done through our mobile app immediately upon booking. We do not store any credit card information on our servers. All secure transactions are processed through Stripe

Does SavorWe offer giftcards?

Gift cards are available in any denomination for purchase on the website securely through our partner Giftup.

How do I cancel or reschedule my experience?

Experiences must be cancelled or rescheduled at least 72 hours prior to the event date. If you cancel within 72 hours of your experience, then you will not receive a refund. If you need to reschedule an experience, please contact support@savorwe.com and your SavorWe chef. 

Are tips included?

No, tips are not included in the overall SavorWe price. After your SavorWe experience is complete, you can rate, review, and tip your chef on the SavorWe app. Our chefs work very hard to provide the best experiences for SavorWe guests and we encourage tipping as you would a server at a restaurant.  

How can I contact SavorWe?

If you have additional questions, you can use the live chat feature on our website, send an email to info@savorwe.com or fill visit our contact page. We look forward to hearing from you!